Facilities

Fire Protection

All The Hill Company records centres benefit from the latest fire protection systems which include:

• VESDA (Very Early Smoke Detection Apparatus) smoke detectors – The VESDA system is a laser based smoke detection system that actively draws air into its sampler and can detect fires earlier than other systems. It sends a warning to the operations team with a zonal reference if smoke is detected.
• Zonal monitoring systems linked to Redcare – If an alarm is raised it will automatically alert the relevant emergency service.
• Zonal sprinkler system – Should the sprinkler system be required, it would
  only be activated in the area of the fire. This avoids jeopardising the entire
  archive.
• Inergen gas protected areas – Inergen gas is used in our Durasteel vaults.
  These vaults are a sealed environment and are used for business-critical
  documents such as Deeds, Wills and Digital Media. Should a fire ignite
  within the vault the Inergen gas is released and reduces oxygen levels to
  eliminate the fire. Inergen is non-toxic and non-corrosive, and does not cause ozone depletion or global warming.
• Fire Safety Equipment –Fire extinguishers throughout document storage
  facility.
• Fire Training – Fire marshals on site that have been trained in the use of
  fire extinguishers.
• No Smoking Policy – Smoking is prohibited at The Hill Company’s
  facilities.

External Security

• Record Centres – All sites are standalone buildings with sole occupancy.
• Perimeter fencing – around the entirety of all sites.
• Single gated entrance always locked – Monitors the access of
  Authorised staff and visitors.
• Security lighting – Lighting external areas to enable CCTV to record.
• Overnight patrols – Random time inspections of the exterior of the
  Building.
• Police & Key Holder response – Intruder activations are alerted to the
  Police and key holders by the monitoring station.

Fleet

We offer a nationwide coverage from our 5 purpose built records centre, including central London. Items can be requested back digitally or delivered physically on a same day or next day service.

All deliveries & collections are performed using our own fleet of liveried, tracked vehicles and uniformed drivers. All our staff visiting your workplace are uniformed and have a photo ID.

All The Hill company staff are directly employed by us, we do not use temporary staff. Prior to employment all staff go through a comprehensive vetting process including full DBS. Our recruitment process is compliant to BS7898.

Racking

The racking that we use is a modular, steel construction, which enables us to alter the racking dimensions to suit individual client requirements. Each box location within the racking is identified by a location code pinpointing its exact location within our facilities.

Each box has the same static location for life (when the box is retrieved it returns to the same location on return). We do not operate a random filing system which is common practice within our industry.

Durasteel Vault

Business critical documents such as wills and deeds are stored within The Durasteel, 4 hour fire resistant vaults. The vaults are humidity controlled, fully alarmed, CCTV monitored, and access is controlled via a swipe card.

The vaults have the added document fire protection of Inergen gas systems within them.